Choosing a solar company can feel like a big decision, especially with so many options on the market. You’ve probably noticed ads from large national solar installers, as well as smaller local companies. It’s easy to assume that bigger might mean better, but that’s not always the case when it comes to solar.
Solar Company Size: Bigger Isn’t Always Better
It’s tempting to think that a large solar company with a big reputation must be the best choice, but that's not necessarily true. While large companies might have extensive marketing and resources, they don't always provide the personalized service or flexibility that a smaller, local company can offer.
Local solar companies often have a deep understanding of the specific energy needs and climate conditions of your area. They’re also more likely to be familiar with local regulations and can offer a more tailored service. Smaller companies may take the time to work closely with you, answering questions, adjusting plans to fit your exact needs, and even offering custom solutions.
In short, don’t let size be your only deciding factor. A smaller company may provide more attentive service and a better overall experience tailored to your needs. Always compare the specific services and benefits of both large and small solar companies before making a decision.
The Expertise of Solar Installers
When evaluating a solar company, ask about the qualifications of their installers. Are they certified? Look for certifications like the North American Board of Certified Energy Practitioners (NABCEP). This is a widely recognized credential in the solar industry that ensures installers have the knowledge and experience needed to do the job right.
Another important factor is experience. How many installations has the company completed? Ideally, you want a team that has worked on a variety of projects, including systems similar to yours. This experience can make a huge difference in the quality of the installation. An experienced installer will be able to handle challenges like complex roof designs, shade issues, or unusual energy needs.
It’s also worth asking about who will actually be doing the installation. As mentioned earlier, some large companies subcontract their installation work to third-party teams, which can lead to varying levels of quality. A company that uses its own certified staff is usually a safer bet, as they are directly responsible for the work and more invested in its success.
The Quality of Solar Equipment
When choosing a solar company, it’s essential to pay attention to the quality of the solar equipment they offer. Not all solar panels, inverters, or batteries are created equal, and the equipment you choose will directly impact your system's efficiency, durability, and overall return on investment.
H3: Solar Panels
High-efficiency solar panels can make a huge difference in how much energy your system produces, especially if you have limited roof space. Some of the top brands known for their efficiency and reliability include SunPower, LG, and REC. These brands often offer higher efficiency rates, meaning you can generate more electricity from the same amount of sunlight compared to cheaper, lower-quality panels. Although these panels might be more expensive upfront, they typically pay off over time with better performance and longevity. If you are interested, you can check out the high-efficiency solar panels sold by SEL, which have a conversion efficiency of 21.57%.
H3: Solar Inverters
Your inverter is what converts the direct current (DC) electricity produced by your solar panels into the alternating current (AC) electricity that your home uses. Choosing the right inverter is just as important as selecting good panels. Companies like Enphase and SolarEdge are well-known for their reliable and efficient inverters. SolarEdge, for example, uses power optimizers to maximize output from each panel, while Enphase’s microinverters allow for more flexibility and better performance on shaded roofs or complex installations. Likewise, you can check out our range of solar inverters.
H3: Solar Batteries
If you’re planning to store energy with a solar battery, make sure the company you choose offers top-tier options. Brands like Tesla (Powerwall), LG Chem, and BYD are industry leaders in solar storage. These batteries are known for their high storage capacity, durability, and seamless integration with solar systems. Having a high-quality battery ensures you can store and use energy efficiently, especially during power outages or times when the sun isn’t shining.
Certifications and Credentials
Check if the company is properly licensed and insured. Depending on your location, solar installers may need specific electrical or general contractor licenses to perform work. You can ask for proof of these licenses and verify them with local licensing authorities.
Another great resource is the Better Business Bureau (BBB), where you can check the company's rating and see if any complaints have been filed against them. A company that’s accredited with the BBB is more likely to be trustworthy and committed to customer satisfaction.
In short, don’t hesitate to ask for proof of certifications and licenses. A reputable company will be transparent and happy to share these credentials with you. These qualifications are a good indicator that the company takes its work seriously and has the expertise to deliver quality service.
Trustworthiness and Professionalism
Trust and professionalism are built through transparency, customer satisfaction, and timely, honest communication.
A good way to gauge a company’s trustworthiness is by checking its customer reviews. Look at independent review sites like Google Reviews, Yelp, or SolarReviews to get a sense of how previous customers feel about the company’s service. Pay attention to recurring themes in reviews — whether positive or negative. Consistently good feedback on things like communication, project timelines, and follow-up support are strong indicators of a trustworthy company.
Another sign of professionalism is how the company handles your initial inquiry. Do they respond quickly? Are they willing to answer all your questions in detail? A company that prioritizes clear, open communication from the start is more likely to provide a smooth, hassle-free experience throughout the installation process.
Reputation in the Industry
A well-established reputation within the industry provides reassurance that the company will stand by its work and support you long after your installation is complete.
Start by researching how long the company has been in business. Solar companies that have been around for 10+ years have likely weathered industry changes and economic challenges, which often speaks to their stability and trustworthiness. Newer companies might offer competitive pricing, but longevity in the industry typically suggests a proven ability to deliver quality work.
You should also look into whether the company has won any industry awards or accolades. Recognition from industry bodies, such as the Solar Power World Top Solar Contractors list, can be a good indicator of a company’s reputation within the field. Companies that receive these accolades often demonstrate leadership, high installation volumes, and customer satisfaction.
Lastly, ask for referrals or case studies from past clients. A reputable company should have no problem providing references from satisfied customers or showcasing successful projects similar to yours. These testimonials can give you direct insight into how the company handles projects from start to finish.
Getting Multiple Quotes
taking the time to gather and compare multiple solar quotes will help you make an informed decision and ensure you get the best overall value for your solar investment.
Start by gathering at least three solar quotes from different companies. This allows you to compare not just the price, but also the details of the services provided. Pay attention to what each company includes in their estimate. Some companies might offer lower upfront prices but cut corners on equipment quality, warranties, or post-installation support. Make sure you’re comparing apples to apples when it comes to equipment, installation quality, and customer service.
Be cautious of companies that offer prices significantly lower than their competitors. While it may seem like a great deal, it could be a red flag for lower-quality products or inexperienced installers. It’s better to invest a little more in a reliable system that will last for decades than to risk future issues with a cheaper, unreliable option.
When reviewing quotes, consider factors like the efficiency of the solar panels, the type of inverters, and whether or not the quote includes warranties or maintenance services. Remember, the cheapest option isn’t always the best. Look for a balance of cost, quality, and service that fits your specific needs.
Warranty and Maintenance
A solid warranty and reliable maintenance services can protect your investment and ensure your system performs optimally over its lifetime.
Warranty
Check the warranty coverage offered by the solar company. This typically includes warranties on solar panels, inverters, and installation work. Look for:
- Panel Warranty: Most high-quality panels come with a 25-year performance warranty, which guarantees that the panels will produce a certain percentage of their rated capacity over time.
- Inverter Warranty: Inverters usually come with a shorter warranty period, often between 5 to 10 years. Some companies offer extended warranties for an additional cost.
- Workmanship Warranty: This covers any issues related to the installation itself. A good workmanship warranty will last at least 5 to 10 years, ensuring that if there are any installation-related problems, the company will address them at no extra cost.
Maintenance
Find out what maintenance services are included or available. Some companies offer routine check-ups and cleaning as part of their service package. Regular maintenance helps ensure that your system operates efficiently and can help prevent costly repairs down the line. Ask about:
- Service Visits: How often will the company perform routine inspections? Is there an additional cost for these services?
- Emergency Repairs: What is the procedure for handling urgent repair needs? Is there a response time guarantee?
Ensure you fully understand the terms of any warranties and the scope of maintenance services before making your final decision.
FAQ
Q: How do I know if solar energy is right for my home?
Solar energy is a good fit for many homes, but several factors can affect its suitability, including your roof’s orientation, shading, and your energy consumption patterns. One useful tool in this evaluation is the Sun Number Score, which assesses the solar potential of your location by considering factors like sunlight exposure and potential shading issues. An initial consultation with a solar company will often include a site assessment to evaluate these factors and determine if solar is a viable option for you. The Sun Number Score can provide a preliminary idea of how effectively your home can harness solar energy, helping you make a more informed decision.
Q: What should I expect during the installation process?
A: The installation process typically involves several steps: initial consultation, site assessment, system design, permit acquisition, and actual installation. Most installations take 1-3 days, depending on the complexity of your system. The company should keep you informed throughout the process and ensure minimal disruption to your daily life.
Q: How much will I save on my electricity bill with solar panels?
A: Savings can vary widely based on factors like your current electricity rates, the size of your solar system, and your energy usage. On average, solar panels can reduce electricity bills by 20-50%. Your solar company should provide an estimate of potential savings based on your specific situation.
Q: Are there any tax credits or incentives available for installing solar panels?
A: Yes, there are often federal, state, and local incentives available that can reduce the cost of installing solar panels. The Federal Investment Tax Credit (ITC) allows you to deduct a percentage of your solar system costs from your federal taxes. Check with your solar company or a tax advisor to learn about available incentives in your area.
Q: What happens if there is a problem with my solar system after installation?
A: Most reputable solar companies provide customer support and warranty services to address any issues that arise after installation. Be sure to understand the terms of the warranty and how to contact the company for support. Regular maintenance and prompt service can help resolve problems quickly and efficiently.
