How to Choose the Right Solar Company?

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How to Choose the Right Solar Company? - SHIELDEN
Solar Panels

Choosing a solar company can feel like a big decision, especially with so many options on the market. You’ve probably noticed ads from large national solar installers, as well as smaller local companies. It’s easy to assume that bigger might mean better, but that’s not always the case when it comes to solar.

Solar Company Size: Bigger Isn’t Always Better

It’s tempting to think that a large solar company with a big reputation must be the best choice, but that's not necessarily true. While large companies have extensive marketing and resources, they don't always provide the personalized service or flexibility that a smaller, local company can offer.

Local solar companies have a deep understanding of the specific energy needs and climate conditions of your area. They’re also more likely to be familiar with local regulations and can offer a more tailored service. Smaller companies take the time to work closely with you, answering questions, adjusting plans to fit your exact needs, and even offering custom solutions.

In short, don’t let size be your only deciding factor. A smaller company provide more attentive service and a better overall experience tailored to your needs. Always compare the specific services and benefits of both large and small solar companies before making a decision.

The Expertise of Solar Installers

When evaluating a solar company, ask about the qualifications of their installers. Are they certified? Look for certifications like the North American Board of Certified Energy Practitioners (NABCEP). This is a widely recognized credential in the solar industry that ensures installers have the knowledge and experience needed to do the job right.

Another important factor is experience. How many installations has the company completed? Ideally, you want a team that has worked on a variety of projects, including systems similar to yours. This experience can make a huge difference in the quality of the installation. An experienced installer will be able to handle challenges like complex roof designs, shade issues, or unusual energy needs.

It’s also worth asking about who will actually be doing the installation. As mentioned earlier, some large companies subcontract their installation work to third-party teams, which will lead to varying levels of quality. A company that uses its own certified staff is usually a safer bet, as they are directly responsible for the work and more invested in its success.

The Quality of Solar Equipment

When choosing a solar company, it’s essential to pay attention to the quality of the solar equipment they offer. Not all solar panels, inverters, or batteries are created equal, and the equipment you choose will directly impact your system's efficiency, durability, and overall return on investment.

  • Panel quality: Make sure the company offers high-quality solar panels with strong warranties. Leading brands like SunPower, LG, and Canadian Solar are known for their durability and efficiency. If you are interested, you can check out the high-efficiency solar panels sold by SEL, which have a conversion efficiency of 21.57%.
  • Inverters and batteries: Ask about the types of inverters (such as microinverters or string inverters) and battery storage systems available. A reputable company will provide you with options to match your energy needs and budget. Likewise, you can check out our range of solar inverters.

Certifications and Credentials

Ensure the company is properly licensed to install solar systems in your area. This is usually a requirement for local building codes and safety standards.

Another great resource is the Better Business Bureau (BBB), where you can check the company's rating and see if any complaints have been filed against them. A company that’s accredited with the BBB is more likely to be trustworthy and committed to customer satisfaction.

In short, don’t hesitate to ask for proof of certifications and licenses. A reputable company will be transparent and happy to share these credentials with you. These qualifications are a good indicator that the company takes its work seriously and has the expertise to deliver quality service.

Trustworthiness and Professionalism

Look for a solar company with a proven track record. The longer a company has been in business, the more likely it is to have developed expertise in designing, installing, and maintaining solar systems.

Read customer reviews, testimonials, and check ratings on platforms like Google, Yelp, or Trustpilot. Word-of-mouth recommendations from friends, family, or neighbors who have installed solar systems can also be valuable.

Reputation in the Industry

A well-established reputation within the industry provides reassurance that the company will stand by its work and support you long after your installation is complete.

You should also look into whether the company has won any industry awards or accolades. Recognition from industry bodies, such as the Solar Power World Top Solar Contractors list, can be a good indicator of a company’s reputation within the field. Companies that receive these accolades often demonstrate leadership, high installation volumes, and customer satisfaction.

What is the Company’s Pricing Structure?

  • Cost breakdown: Ensure the company provides a clear and transparent breakdown of the costs, including equipment, installation, permits, and any additional fees.
  • Financing options: Ask about financing options, including loan programs, leases, or Power Purchase Agreements (PPAs). Some companies may offer incentives or rebates that can help reduce your upfront costs.
  • Warranty and maintenance: Understand the warranty terms for both the panels and the installation. A good solar company will offer at least a 10-year warranty on labor and a 25-year warranty on panels.

Getting Multiple Quotes

taking the time to gather and compare multiple solar quotes will help you make an informed decision and ensure you get the best overall value for your solar investment.

Start by gathering at least three solar quotes from different companies. This allows you to compare not just the price, but also the details of the services provided. Pay attention to what each company includes in their estimate. Some companies might offer lower upfront prices but cut corners on equipment quality, warranties, or post-installation support. Make sure you’re comparing apples to apples when it comes to equipment, installation quality, and customer service.

Be cautious of companies that offer prices significantly lower than their competitors. While it may seem like a great deal, it could be a red flag for lower-quality products or inexperienced installers. It’s better to invest a little more in a reliable system that will last for decades than to risk future issues with a cheaper, unreliable option.

When reviewing quotes, consider factors like the efficiency of the solar panels, the type of inverters, and whether or not the quote includes warranties or maintenance services. Remember, the cheapest option isn’t always the best. Look for a balance of cost, quality, and service that fits your specific needs.

Do They Offer Customized Solar Solutions?

A reliable solar company will assess your specific energy needs and customize a system that works for your home or business. They should conduct a site visit to evaluate your roof space, orientation, shading, and other factors that impact solar efficiency. You can also contact us to get free solar energy solutions.

What is the Timeline For Installation?

  • Project timeline: Ask about the typical time frame for installation. A professional company should give you a clear schedule, from signing the contract to system activation.
  • Permitting process: The company should be experienced in handling the necessary permits and approvals, which can vary by location.

FAQ

Q: How do I know if solar energy is right for my home?

Solar energy is a good fit for many homes, but several factors can affect its suitability, including your roof’s orientation, shading, and your energy consumption patterns. One useful tool in this evaluation is the Sun Number Score, which assesses the solar potential of your location by considering factors like sunlight exposure and potential shading issues. An initial consultation with a solar company will often include a site assessment to evaluate these factors and determine if solar is a viable option for you. The Sun Number Score can provide a preliminary idea of how effectively your home can harness solar energy, helping you make a more informed decision.

Q: What should I expect during the installation process?

A: The installation process typically involves several steps: initial consultation, site assessment, system design, permit acquisition, and actual installation. Most installations take 1-3 days, depending on the complexity of your system. The company should keep you informed throughout the process and ensure minimal disruption to your daily life.

Q: How much will I save on my electricity bill with solar panels?

A: Savings can vary widely based on factors like your current electricity rates, the size of your solar system, and your energy usage. On average, solar panels can reduce electricity bills by 20-50%. Your solar company should provide an estimate of potential savings based on your specific situation.

Q: Are there any tax credits or incentives available for installing solar panels?

A: Yes, there are often federal, state, and local incentives available that can reduce the cost of installing solar panels. The Federal Investment Tax Credit (ITC) allows you to deduct a percentage of your solar system costs from your federal taxes. Check with your solar company or a tax advisor to learn about available incentives in your area.

Q: What happens if there is a problem with my solar system after installation?

A: Most reputable solar companies provide customer support and warranty services to address any issues that arise after installation. Be sure to understand the terms of the warranty and how to contact the company for support. Regular maintenance and prompt service can help resolve problems quickly and efficiently.

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